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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
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NG R7000 AC1900 Slow DL Speeds Hardwired
QoS: Off
As I read, it looks like a lot of people are having this problem. Here is my story and I hope you all can help. I have Cox fiber 1G coming to the house but can not get it past the router except for one device. For the majority of my devices, I am getting 225-250 download. I have narrowed it down to the router and not the lines in the house.
Test 1:
I connected an Apple TV directly to the modem and was over 900. Then I connected it through the modem and received the same thing. Thought I was good and it was the wires in the walls
Test 2:
Pulled my original Xbox One out and tested it directly to the modem and got 853 DL/150 up. Connected it to the router (exactly the same as the Apple TV) and the speed dropped back down to 225DL/125 up.
I have read that older firmwares help but I’m not sure which one to try. I just bought this router in Aug if I need an older firmware, where do I download it and do I just upload it in the same spot I install the new firmware?
Thank you all!
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
The usual recommended version is 1.0.9.42
Should you choose to install it, make sure to do it over a hardwired connection, factory reset afterwards, and do a clean install. (not from backup). Also ensure that you leave qos, access control, traffic monitoring, and parental controls all disabled.
but before we go there. What modem/gateway do you have? Some have in integrated router function that can cause double nat situations (and slowdowns)
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
Factory reset is key with the r7000 as well as clean install. By clean install, i just mean making sure not to use a backup configuration.
the reason those 2 make a big difference is the r7000 uses CTF (cut through forwarding) to hit gigabit speeds. That service gets disabled with qos, traffic monitoring, parental controls, and access controls. And even disabled and the router reboot, i've read of instances of ctf not getting re-enabled without a full factory reset. Its why we recommend a reset. And if you use a backup configuration, it can go right back to ctf being disabled.
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
did you read the prior part about ctf?
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
what firmware did you install?
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
1. This firmware: comes with all the latest security updates that Netgear offers for your device BUT it's buggy and will not allow max speeds
OR
2. Firmware 1.0.9.42: Opt for speed and reliability and roll back at the expense of Security. The firmware is over 2 years old!
Don't know if Netgear will ever fix the R7000 firmware performance issues 😞
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
After reading @plemans update above (4th comment) I tried the following:
1. Hard reset the router
2. Manually updated the firmware (https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router)
3. Hard Reset the router AGAIN (right after flashing the router and booting up on the new firmware).
4. Configured my settings as I wanted them from scratch.
I haven't had opportunity to test everything yet but it does seem like Performance is at 1.0.9.42 levels using New Firmware!!!!
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Re: NG R7000 AC1900 Slow DL Speeds Hardwired
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