Need help with setup

[Steffo72]

Hi 

Just bought a Nighthawk X6 AC3200 and have setup the unit and renamed the networks etc. 

But I have trouble to connect to the router with my iphones.

I can find my network and chose it from the list. And give the password that i have choosen.

But the unit doesn't connect.

Any suggestions how to solve?

[JamesGL · Accepted solution]

Hi Steffo72,

Can you post the a screenshot of the admin page.

The device might be setup a an AP mode that is why the Internet and Dynamic QoS is disabled.

[mondenath]

Have you upgraded the lastest firmware. By default it should have both bands enabled.

Can you see and connect to it by non-apple devices.

[Steffo72]

It is upgraded and I have connected two iphones. But was after trying over and over again. And suddenly it just worked. And I am not sure why. After that I tried to connect another iphone without succes. I have all the passwords and so on. What I can see when I log in to the router is that the internet and the Dynamic QoS is inactive, or not chooseble. Not sure why. 

[JamesGL · Accepted solution]

Hi Steffo72,

Can you post the a screenshot of the admin page.

The device might be setup a an AP mode that is why the Internet and Dynamic QoS is disabled.

[JamesGL]

Hi Steffo72,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.