Need to cancel premier beta membership

[kalghussain]

Hi,

I need to cancel my membership. I joined the beta membership for the Nighthawk RAX120 and am no longer interested in it or the membership. I looked all over your site but can't find a number or anywhere to cancel so Please help. I tried emailing Cutomer Service but haven't received a reply back.

Thanks,

Khalid Alghussain

[plemans]

per this post on canceling netgear premier: 

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/How-to-cancel-premier-beta-members...

you contact  Customer Care at customer.service@netgear.com 

Maybe @Christian_R can help as well. 

[kalghussain]

Thank but unfortunately I already emailed that address and didn't recieve a reply back. I really don't understand why they make things so dificult.

[plemans]

Seems like you're not the only one not hearing back. 

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/Netgear-Premier-cancellation/td-p/...

but many have been able to private message @Christian_R and get help with it. 

[kalghussain]

That's sad and unfortunate  Thanks for your help I appreciate it and hopefully @Christian_R can help out. 

[plemans]

Try sending a private message. the prior posts stated to include
Subject:
Name:
Email:
Phone:
Preferred Contact Time: (Including timezone)

[kalghussain]

Thanks will do. 🙂