Netgear Night Hawk R8000 erratic behaviour

[Nikon1975]

Dear All,

I just purchased from Amazon a refurbished Netgear AC3200 R8000. I chosed this unit to perform parental control on the internet children usage.

I configured and everything seemed find. On the second day the Circle Application started behaving in an erratic way sending the following messages:

"Could not connect to the server."

"An SSL error has occurred and a secure connection cannot be made"

After retrying several times, I can still save the settings.

Also the administrative interface keeps disappering and I have to reset the router to gain access again.

Have any of you experieced something similar ? Should I return this unit as faulty ?

Regards,

Davide

[Nikon1975]

Any hint ?

Regards,

Davide

[DarrenM]

Did you ever get circle working? Did you try to use a different web browser?

DarrenM

[Nikon1975]

Thanks for the answer. Yes I could confugure and it actually works. It's the interface that from time to time does not connect. I tried different browsers.

Circle worked for some days without issue and yesterday evening again the application started giving connection errors.

I need to understand if there is an hardware issue. Is there a log I can look at ? Is Circle connecting directly to the router, or it is using an external server to configure the policies ?

Regards,

Davide