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I have a R8000 netgear nighthawk X6 router at home. It works perfectly with all my devices except my laptop for work. There are times where I have to work from home, my laptop will connect to the router however it won't allow the VPN software to connect to my company's network. I have tried on several other routers and it works perfectly, just doesn't seem to want to work with my one.
I have tried all the port forwarding solutions I have found online and none seem to work. I work for a big company therefore cannot ask them to change any settings on their end due to security reasons. Is there a solution to this problem or is it a router fault? I'm hoping it's not a fault as the router was quite expensive, and I was advised that it should automatically allow VPN pass-through.
Try adding the IP address of the device where the VPN software is installed under the DMZ setting of the router. If still the same problem, try connecting the device directly to the modem and check if that works.
Try adding the IP address of the device where the VPN software is installed under the DMZ setting of the router. If still the same problem, try connecting the device directly to the modem and check if that works.
Thanks for the response. Excuse my ignorance however I can't find 'DMZ setting' in the router settings. I have logged on and looked everywhere in the advance settings. Is there a certain area I should be looking for it in?
When the device is plugged directly into the modem it works perfectly. However I can't sit where my modem is which is why I try to connect wireless.
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