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Netgear Nighthawk X6 R8000 Slow Speed

I have Optimum and pay for the highest package offered in my area which is the 400 Mb/s but I am only getting 200 Mb/s download hardwired but wirelessly I cannot even load a single thing. I tried loading videos on YouTube and it is very laggy and buffers a lot also Xbox is laggy I disconnect from party chat a lot as well. If anyone can help as soon as possible it would be really appreciated.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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Re: Netgear Nighthawk X6 R8000 Slow Speed

What modem are you using?

What speed to you get directly connected to the modem?

What firmware is on your router?

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
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