Netgear R7000 not getting full internet speed

[kfilop]

Hi got My R7000 behind isp router modem its connected throught wan port  have being using if fine  2 years till did upgrade from 100mbs line to 200mbs line , devices connects with own seperate ip and isp modem with anoither ip thats how has being working so long since upgrade i wont get more than 100mbs download according to speedtest and trying downloads my upload works as expected 20mbs upload. When i connect through my isp router modem have no issues speed syncs and suppose to be 200mbs download and 20mbs upload . I have come in contact with them they find no issue from there side  i also did factory reset applied latest firmware again still problem cant get speeds higher than 100mbs internet

[plemans]

What isp gateway is it? 

What firmware is on the R7000?

Since the service upgrade, did you ever try a factory reset and reinstall of the r7000?

[kfilop]

have done  a reset fresh installation have latest firmware , isp is in greece  have also changed cables

[plemans]

What "the latest" verison do you have? We ask for a reason and the R7000 isn't known for the best firmware or for even "on the latest" when people say it is. 

And what gateway/modem do you have? I didn't need who you're isp is, I needed what gateway model it is

[kfilop]

firmware have 
V1.0.9.88_10.2.88

Isp cosmote router is Speedport Smart 3  https://www.joom.com/en/products/5dc2c5d78b45130101f4fcaf

diffrent countries take just change abit for needs, but have also another  router modem from isp older one speedport plus tried both sam issue . can figure it out. 

[plemans]

1. You're not on the latest. The R7000's latest is 1.0.11.110.  The agreed upon fastest/stablest is 1.0.9.42.   I'd try upgrading over a hardwired connection, doing a factory reset, and then a clean install. If that doesn't help, then I'd try the same process with the older firmware.   https://www.netgear.com/support/product/r7000.aspx

2. Your modem isn't just a modem. Its a modem/router combo device. it causes a double nat. https://kb.netgear.com/30186/What-is-Double-NAT

Fixes for that? 1. put the speedport in modem/only passthrough mode. Or you could put the r7000 in access point mode. That would leave only 1 device running routing.  

[kfilop]

funny mine shows that there is no newer version than one i have ill upload this version 1.0.11.110 reset try if does not work ill try version 

1.0.9.42.  reset and lets see . ill let you know thanks for help.

[JohnQFlorida]

While you evaluate all the other good advice here, you should also carefully read the fine print of the service offered by your Internet Service Provider.  It's possible that their fastest advertised speed *might* only be available via a hardware based accelerator that runs only on the wifi router they provided, and via a wired connection.  For example, that's the case with my Spectrum service.  I forget what it's called, but the fasted available speed only happens when connected to my Spectrum provided router. 

[kfilop]

so did every combination of firmware reset every time no luck what have put now is one the site says latest  

R7000 Firmware Version 1.0.11.116

One thing noticed dont know if plays role is that on statistics i get on wan port 100mbs 

Port	Status	TxPkts	RxPkts	Collisions	Tx B/s	Rx B/s	Up Time
WAN	100M/Full	15186	32249	0	8881	60129	00:07:20
LAN1	1000M/Full	31256	21434	0	83585	5049	00:07:20
LAN2	1000M/Full	00:07:20
LAN3	1000M/Full	00:07:20
LAN4	1000M/Full	00:07:20
2.4G WLAN b/g/n	600M	11044	9487	0	3322	2071	00:07:40
5G WLAN a/n/ac	1300M	0	0	0	0	0	00:07:40

[plemans]

If the wan port is only negotiating a 100mbps link, that'll be the limiting factor. 

Things that can cause it: 

1. the modem/gateways port/setup

2. the cable

3. the R7000's port

so try swapping to a cat 5e or > cable. 

You can also try mirroring the wan port. The r7000 has the option to mirror the wan port to the lan port 1. 

Go to its ipaddress/debug.htm  so if you're address on the r7000 is 192.168.1.1  then you'd go to 192.168.1.1/debug.htm

Then you should be able to mirror the port. 

I'd also check into the double nat issue I mentioned prior with the speedport 3. 

[MarioPa22]

https://www.shopluscenter.com/used-4g-wifi-router-mr1100-netgear-nighthawk-m1/