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Netgear R7000 router poor USB performance

ankydu
Guide

Netgear R7000 router poor USB performance

I have recently bought a Netgear Nighthawk R7000 wifi ac router with 1 USB 3.0 and 1 USB 2.0 port. Upon connecting my WD mypassport 1TB USB 3.0 HDD with the USB ports gives me 3.93mbps of transfer rate. is it normal?? I expected atleast 50mpbs+ of transfer rate. And for some strange reason transfer on USB2.0 feels faster than USB 3.0.

I copied a 637mb file from my laptop (wifi N) over wifi to and from the router. Following are the results:

From laptop to router time: 2 mins 35 secs
From router to laptop time: 1 min 35 secs.

Then tried with a 231 mb video file:

From laptop to router: ~3mins (strange :confused:)
P.S. Its running the latest firmware.
Message 1 of 4
theoak
Luminary

Re: Netgear R7000 router poor USB performance

Did you create a support account and ticket?
RBK53 v2
Router Firmware: 2.7.2.104
Satellite Firmware: 2.7.2.104 (Satellite1: Wired, Satetellite2: WiFi)
Setup: DSL Modem (Bridge Mode) - Personal Router - Orbi (Access Point mode)
Message 2 of 4
ankydu
Guide

Re: Netgear R7000 router poor USB performance

Nope, u mean I should from my.netgear.com?
Message 3 of 4
LeeH
Prodigy

Re: Netgear R7000 router poor USB performance

Yes please. The more support tickets for an issue the better the chance that it will get fixed soon.
Message 4 of 4
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