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Netgear R7500v2 not broadcasting 5G network
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Hello all,
Brand new router, latest firmware, 5GHz LED is illuminated, 5GHz service is turned on in the setup menu, and I can see the 2.4 GHz network and it operates normally, please advise. And yes, the device I am using is 5GHz capable.
Thank you,
Stev
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Hello James,
I did not get a chance to troubleshoot the issue because the issue went away on its own and I have not been able to recreate it.
Thanks,
Steve
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Re: Netgear R7500v2 not broadcasting 5G network
Hi slsutton6,
Update the firmware of the router. Reset and reconfigure after.
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Re: Netgear R7500v2 not broadcasting 5G network
Hi slsutton6,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
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Hello James,
I did not get a chance to troubleshoot the issue because the issue went away on its own and I have not been able to recreate it.
Thanks,
Steve
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