Reply

Netgear R7800 drop internet connection

Coolmarch22
Aspirant

Netgear R7800 drop internet connection

Hi all

I have Netgear R7800 sincel last year. I bought it for playing online on my PS4

Suddenly yesterday the internet connection for wifi is drop. I tried use wired from my ps4 to my netgear an everything just fine. But when i use wifi 2Ghz or 5Ghz in the middel of match the internet connection is drop alot. I have reset, enable/disable qos and update latest firmware and still the problem is not solve my Firmware Version
V1.0.2.58

Could you please help me?
Thanks
Message 1 of 4

Accepted Solutions

Re: Netgear R7800 drop internet connection

Greetings,

The support portal has all FW versions released for your router

 

R7800 - just enter your model

 

The latest release always displays at the top of the list.  Previous versions can be displayed by expanding the list.

 

However, here is the link for .52

~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW:1.4.1.68 ~R7000 FW:1.0.9.42
~R6400 FW:1.0.1.52 ~Orbi-AC3000 FW:2.5.1.8
~EX3700 FW:1.0.0.84

View solution in original post

Message 4 of 4

All Replies
microchip8
Master

Re: Netgear R7800 drop internet connection

Revert back to firmware .52. There are wifi issues with .58, one of which is ping spikes 

Routing: NETGEAR R7800 - Voxel Firmware 1.0.2.91.1SF & Kamoj addon
Switching: 2x NETGEAR 8-ports (GS108v4) / 1x NETGEAR 16-ports (JGS516v2)
Desktop: AMD Ryzen 7 3700X - Server: Intel Core i7-7700K - NAS: Intel Pentium G4400, 16 TB
Message 2 of 4
Coolmarch22
Aspirant

Re: Netgear R7800 drop internet connection

Hi

Thanks for reply
Where i can find the previous firmware?
Message 3 of 4

Re: Netgear R7800 drop internet connection

Greetings,

The support portal has all FW versions released for your router

 

R7800 - just enter your model

 

The latest release always displays at the top of the list.  Previous versions can be displayed by expanding the list.

 

However, here is the link for .52

~Comcast 1 Gbps/50 Mbps SB8200 > R8000P
~R8000P FW:1.4.1.68 ~R7000 FW:1.0.9.42
~R6400 FW:1.0.1.52 ~Orbi-AC3000 FW:2.5.1.8
~EX3700 FW:1.0.0.84

View solution in original post

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 8309 views
  • 4 kudos
  • 3 in conversation
Announcements

Orbi WiFi 6E