Netgear Router 6700 Serial Number already registered
I recently had to reload all the programs on my computer. I, also, had to load a new security program (Avast). When a scan was done on my computer, it tells me that my router login is too weak and needs to be changed. When I logged in to my netgear account, it shows no products registered AND when I try to add my router, I'm told that that serial number was previously registered by a representative. I purchased this brand new a little over 2 years ago. I haven't had any problems til today. How do I fix this??