Netgear Surveillance is not accepting my serial number as license (ReadyNASRNDU2000)
router recovery not accepting the serial number at the bottom of the router. This is the same serial number on the box it came with. Numerous attempts have been made to no avail. Your assistance in resolving this dilema will be greatly appreciated. Firmware Version V220.127.116.11, Router Model R6700. Can the serial number be seen in Genie. If so, how?
Re: Netgear Surveillance is not accepting my serial number as license (ReadyNASRNDU2000)
What are you trying to do, and what is "Netgear Surveillance"?
There is a bug in some devices in Netgear's implementation of password recovery. You can get locked into a close loop.
If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process because you can't answer the questions.
If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Then either disable password recovery (check the manual for your device) or provide some answers to those questions.
My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V