Netgear lack of follow

[Mapp007]

I am not surpised. Earlier I posted " netgear support" as unresponsibly slow in responsing to resolve failures and support issues. After posting my displeasure, I rec'd a message that someone would contact me asap. one week later, I received an email requesting contact information.......I responsed immediately.  Two week later.....no response.

[plemans]

so this is the community support forum where members of the public help out. 

If you're wanting help, we'd need details to help you. 

router: 

firmware on it? 

modem/gateway its connected to:

issue you're having in detail?

[michaelkenward]

Customer Support and Extended warranty AC1750 - NETGEAR Communities

 Not enough detail there for any meaningful diagnosis.