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Forum Discussion

Sayre68's avatar
Sayre68
Aspirant
Dec 13, 2021

Netgear nighthawk disconnects from internet during online games after about 3 minutes

I like the nughthawk router and it works great except when im gaming online, i get disconnected every single time after about 3 minutes. It works fine when im streaming etc but every time kicks me off...
Sayre68's avatar
Sayre68
Aspirant
Dec 21, 2021

I've tried those things and after discussion with other gamers, the recommendation was to set port setting to open and if that didnt work set up dns server. Tried those with no success. Switched back to my 10 year old netgear n150 router to test, works just fine.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 22, 2021

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

  • Sayre68's avatar
    Sayre68
    Aspirant
    Dec 22, 2021

    connected to arris cm820 a

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 22, 2021

      Have you tried connecting to the modem directly and gaming to see if problem appears there as well? 

    • Sayre68's avatar
      Sayre68
      Aspirant
      Dec 22, 2021

      yes it works fine directly from modem it also works fine when plugged into my much older netgear n150 router.