NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ArchTux's avatar
ArchTux
Aspirant
Sep 15, 2020
Solved

Netgear wifi router R6700 - Internet speed problem

Hello,

 

I live in Belgium and I have a connection 400mbits download and 20 mbits upload. I contacted my internet provider because I thought that I was limited to 190mbits download (checked with speedtest and also direct download). They told me that there was nothing wrong with my internet. I use my ISP router as bridge and the NETGEAR Router wifi R6700 is directly connected with an RJ45 cable to it.

 

I decided to test my connection with just my ISP router so I factory reset it, plugged my computer directly on it and disabled wifi 2.4Ghz and 5Ghz. With that setup, I reached close to 400mbits download speed (I think it was 380mbits so close enough). I changed the router configuration to be bridge and connected my R6700 to it. I checked on my computer again and I reached the limited speed of 190mbits download.

 

I tried to disable the wifi in the panel admin of the R6700 but couldn't find where to do that. The only thing I could uncheck is the SSID broadcast in the wifi settings.

 

Note: I think I should check again for the "Enable Wireless Router Radio" (https://kb.netgear.com/24101/How-do-I-enable-or-disable-the-wireless-radios-on-my-Nighthawk-router) but I don't remember seeing that.

 

Anyway, does anybody here know what kind of configuration could limit my internet speed (with RJ45 cable) like that? Could the wifi that is enabled be the cause ? I'll test the speed again tonight if I can find how to disable the wifi completely from the R6700.

 

Thanks a lot.

 

  • Try leaving your isp router in router mode (not bridge), disable its wifi, and put the netgear in access point mode. try that. 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Try leaving your isp router in router mode (not bridge), disable its wifi, and put the netgear in access point mode. try that. 

    • ArchTux's avatar
      ArchTux
      Aspirant

      Hi,

       

      I get around 320mbits on my desktop computer now thanks to your suggestion but I only have 30mbits download with wifi now. ^^

      I guess that's okay, I'll try to figure out why later now that the main problem is solved, thanks.

      • plemans's avatar
        plemans
        Guru - Experienced User

        try testing wireless speed over the 5ghz. 

        30mbps can be normal for the 2.4ghz but should be able to hit faster speeds over 5ghz.

        it can also be the primary router's qos slowing devices.