Newly bought modem is already registered
Modem is being claimed to be already registered in someone elses name even though it was just bought today?
Re: Newly bought modem is already registered
Sounds like you got a refurbished unit. Netgear is not good at removing the old info. Go here to get to the folks that can help you.
Not being unable to register the router does not mean you cannot configure it. Easiest way is via browser to the router's IP address, typically 192.168.1.1. or 192.168.0.1 I know the quick start has you using a garbage app for config, but PC Ethernet attached is the best way to go.