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Fontenoy
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Newly bought modem is already registered

Modem is being claimed to be already registered in someone elses name even though it was just bought today?
Please help

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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labatt
Prodigy

Re: Newly bought modem is already registered

Sounds like you got a refurbished unit. Netgear is not good at removing the old info. Go here to get to the folks that can help you. 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Registration-Issues-Help/m-p/1845791#M146172

 

Not being unable to register the router does not mean you cannot configure it. Easiest way is via browser to the router's IP address, typically 192.168.1.1. or 192.168.0.1 I know the quick start has you using a garbage app for config, but PC Ethernet attached is the best way to go. 

Modem CM2050V
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