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Night Hawk R6900 password reset problem

Been unable to reset password on router,  using password  recovery feature.. Once I get to to the recovery login page where it asks for the router serial number, the continue box remains grayed out and nothing happens when clicked. Also the url http://192.168.1.74/MNU_access_setRecovery_index.htm,  has a not secured notification in front. Have cleared cache, tried accsing from different devices and allways get same issue. Checked chrome privacy make sure pop ups ar allowed etc. Trying to recover password without losing configuration with factory reset. Help would be much appreciated.

Grunt68.

Miami, FL

Model: R6900|Nighthawk AC1900 Smart WiFi Router
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Prodigy

Re: Night Hawk R6900 password reset problem

Only option if you do not know password is to reset the router. When holding in the reset button on back, with router powered up, make sure you hold for 10 to 15 seconds or until lights start flashing. Router will reboot with the default configuration like new with the firmware you have installed. 

Netgear has managed to break the password recovery so you are just in a loop. 

Modem CM1150V
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Aspirant

Re: Night Hawk R6900 password reset problem

Ok was able to find password, so I am good to go. Thanks to all.
Model: R6900|Nighthawk AC1900 Smart WiFi Router
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