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Re: Night Hawk R7960P unable to upgrade firmware

iwork2ski
Tutor

Night Hawk R7960P unable to upgrade firmware

I am unable to update firmware on a Nighthawk R7960P router.  I am stuck on firmware version V1.4.1.44_1.3.5.  I have tried the auto update and it does not update to V1.4.1.50_1.3.10.  I also tried to manually update both V1.4.1.50_1.3.10.chk and V1.4.1.56_1.3.14.chk. After the attempted update, the router reboots and the same old firmware is present V1.4.1.44_1.3.5.  I noticed in another discussion that this was a known issue to Netgear and they were working on it. It has been several months since that post and Netgear never responded that the problem was resolved.  I have not done a factory reset.  Any ideas on how to fix this????

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 1 of 6
DarrenM
Sr. NETGEAR Moderator

Re: Night Hawk R7960P unable to upgrade firmware

You can try to update via the TFTP method I linked how to do this below.

 

https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client

 

DarrenM

Message 2 of 6
iwork2ski
Tutor

Re: Night Hawk R7960P unable to upgrade firmware

I will give it a try. I noticed other community members were not successfull using the method to update. But I will give it a try.  Thank You.

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 3 of 6
eowen20
Initiate

Re: Night Hawk R7960P unable to upgrade firmware

haveing same issue on top of other weird issues

Message 4 of 6
peter8691
Initiate

Re: Night Hawk R7960P unable to upgrade firmware

Hi can you please share if the tftp method worked for you? Thank you

Message 5 of 6
iwork2ski
Tutor

Re: Night Hawk R7960P unable to upgrade firmware

Hi Peter,

The TFTP method did not work for me. I have not seen any other contributer that it did work for. 

 

K

 

 

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 6 of 6
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