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Re: NightHawk R7800 upload speed

tsanders92
Tutor

NightHawk R7800 upload speed

Hey all i currently just got my HFC NBN installed yesturday and im with optus

i have just added my nighthawk X4s R7800 router onto my net work and after some changes im getting my full

download speed but my upload speed it still limited to 2mbps instead of around 20mbps i have the latest firmware and

have my QOS turned off any ideas??

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 1 of 20

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microchip8
Master

Re: NightHawk R7800 upload speed

do you get the same if you use another speed test site? If you do, then I'm out of ideas. 

 

if you modem is a Gateway (modem+router) you need to set it in Bridge mode and use the R7800 as router

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Message 15 of 20

All Replies
microchip8
Master

Re: NightHawk R7800 upload speed

what is "the latest" firmware? version number is more clear than "the latest"

Message 2 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

Hey sorry i am currently running 1.0.2.62

Message 3 of 20
microchip8
Master

Re: NightHawk R7800 upload speed

This is not the latest firmware for the R7800, which is 1.0.2.62 

 

Are you sure you have an R7800?

Message 4 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

god dam it i ment 1.0.2.62 was typing in a rush haha

Message 5 of 20
microchip8
Master

Re: NightHawk R7800 upload speed

Try a factory reset and manual reconfiguration. There are quite a few changes between .58 and .62 firmware

Message 6 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

okay will give that a try after dinner ya i got all the download right just fine with disabling QOS but uploads got me so lost ill get back to you soon

Message 7 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

factory reset is that just the little button on back of router??

Message 8 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

Okay i did a reset and without the nighthawk im on 54mbps down and 18mbps up on the nighthawk im on 50mbps and up 4.27mbps still runing no qos and on 1.0.2.62

Message 9 of 20
microchip8
Master

Re: NightHawk R7800 upload speed

you need to push in the hole at the back until the power LED starts to flash

 

Alternatively, you can use the WebGUI 192.168.1.1 and go to Advanced -> Administration -> Backup Settings. There's an option to revert to default values with an "Erase" button

Message 10 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

okay did it by the erase and still no luck getting 92.91 down and 4.83 up 😞

Message 11 of 20
microchip8
Master

Re: NightHawk R7800 upload speed

how are you testing? wired or wireless? If wireless you may need to "forget" the SSID and connect again to it

Message 12 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

testing it via wired and use speedtest.net

Message 13 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

Should i just be running it in router mode, AP or bridge mode??

Message 14 of 20
microchip8
Master

Re: NightHawk R7800 upload speed

do you get the same if you use another speed test site? If you do, then I'm out of ideas. 

 

if you modem is a Gateway (modem+router) you need to set it in Bridge mode and use the R7800 as router

Message 15 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

Just setting to bridge mode now and will let u know

Message 16 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

legend 😄 92.23mbps down and 18.13mbps Up after changing to bridge mode

Message 17 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

im i doing right by my HFC cable goes into the arris modem then WAN out of there to the optus box then port 1 out of there to my R7800

or can i get away without the optus box in the middle??

Message 18 of 20
microchip8
Master

Re: NightHawk R7800 upload speed

I don't know, try it. I suspect your Gateway in Bridge mode connected directly to the R7800 WAN port will work

Message 19 of 20
tsanders92
Tutor

Re: NightHawk R7800 upload speed

okay thanks ya its running atm maybe one day ill try removing and try running straight off the Arris NBN modem

Message 20 of 20
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