Orbi WiFi 7 RBE973
Reply

Nighthak AC2400 Remote management doesn't work after updated to latest firmware V1.2.0.76_1.0.1

Tom12
Aspirant

Nighthak AC2400 Remote management doesn't work after updated to latest firmware V1.2.0.76_1.0.1

After updated to the latest firmware V1.2.0.76_1.0.1, remote managment won't work. No matter I typed the physical ip address https://xx.xx.xx.x:8443 or using ip address from mynetgear https://xxxx.mynetgear.com:8443.  Remote managment is turned on and Allow remote access by: Everyone.  Tried both http and https. Reboot router many times.

 

It gives the following errors:

 

xxxx.mynetgear.com refused to connect.

Try:

ERR_CONNECTION_REFUSED
 
It used to work before the firmware upgrade. Serched online and checked documentation, not much I can find. Any idea?
Model: AC2400|Nighthawk AC2400 Smart WiFi Router
Message 1 of 2

Re: Nighthak AC2400 Remote management doesn't work after updated to latest firmware V1.2.0.76_1.0.1


@Tom12 wrote:
It used to work before the firmware upgrade. Serched online and checked documentation, not much I can find. Any idea?

First, did you reset the router to factory settings after the firmware flash?

New firmware sometimes introduces changes that are not compatible with the old configuration.

So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

 

You can reduce the hassle of reconfiguring all those settings by creating a backup of your settings before you reset. Then if something is still broken after the reset, and the new firmware has not fixed it, you can restore the device to its pre-reset state.

 

You could even try restoring the settings even if the new firmware has fixed the problems, but be prepared for the restore to also bring back your problems.

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 276 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7