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Nighthawk AC1900 / R6900P Low Speed

amb7985
Follower

Nighthawk AC1900 / R6900P Low Speed

I am getting roughly 100mbps from my modem, but only 20mbps from the router.  The modem/internet service is provided by Spectrum.  Spectrum rep said to try channels 6(?), 4, 11 for 2.4ghz, and 49(?), 153, 143 for 5.0ghz.  I have tried those channels in the router settings with no luck.  Any help is appreciated. 

Model: R6900P|Nighthawk AC1900 Smart WiFi Dual Band Gigabit Router
Message 1 of 5
Rich887
Aspirant

Re: Nighthawk AC1900 / R6900P Low Speed

By chance do you have QOS activated?

If so I would suggest turning that off and test again.


@amb7985 wrote:

I am getting roughly 100mbps from my modem, but only 20mbps from the router.  The modem/internet service is provided by Spectrum.  Spectrum rep said to try channels 6(?), 4, 11 for 2.4ghz, and 49(?), 153, 143 for 5.0ghz.  I have tried those channels in the router settings with no luck.  Any help is appreciated. 


 

Message 2 of 5
plemans
Guru

Re: Nighthawk AC1900 / R6900P Low Speed


@amb7985 wrote:

I am getting roughly 100mbps from my modem, but only 20mbps from the router.  The modem/internet service is provided by Spectrum.  Spectrum rep said to try channels 6(?), 4, 11 for 2.4ghz, and 49(?), 153, 143 for 5.0ghz.  I have tried those channels in the router settings with no luck.  Any help is appreciated. 


What modem are you using from spectrum? (model)

Firmware on your router?

What speeds do you get if you hardwire into the router? Not wireless speeds as those are dependant on the device testing with

Are you using smart connect?

What device are you testing your wireless speeds with?

Have you speedtested both 2.4ghz and 5ghz speeds? 2.4ghz is much slower than 5ghz but penetrates further and through more materials. 

What do you get for 2.4?

5ghz?

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 3 of 5
teksup95
Aspirant

Re: Nighthawk AC1900 / R6900P Low Speed

I'm having the exact same issue, also with Spectrum.   Answers to questions below.....

 

What modem are you using from spectrum? (model)  Arris TM1602

Firmware on your router? 1.3.1 64

What speeds do you get if you hardwire into the router? Not wireless speeds as those are dependant on the device testing with - @15MB

Are you using smart connect? no

What device are you testing your wireless speeds with? Dell laptop

Have you speedtested both 2.4ghz and 5ghz speeds? 2.4ghz is much slower than 5ghz but penetrates further and through more materials. 

What do you get for 2.4? @15MB

5ghz? @15MB

Message 4 of 5
plemans
Guru

Re: Nighthawk AC1900 / R6900P Low Speed


@teksup95 wrote:

I'm having the exact same issue, also with Spectrum.   Answers to questions below.....

 

What modem are you using from spectrum? (model)  Arris TM1602

Firmware on your router? 1.3.1 64

What speeds do you get if you hardwire into the router? Not wireless speeds as those are dependant on the device testing with - @15MB

Are you using smart connect? no

What device are you testing your wireless speeds with? Dell laptop

Have you speedtested both 2.4ghz and 5ghz speeds? 2.4ghz is much slower than 5ghz but penetrates further and through more materials. 

What do you get for 2.4? @15MB

5ghz? @15MB


Please start your own thread if you haven't

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 5 of 5
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