× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

Nighthawk AX5200 no internet connection

albstaten
Follower

Nighthawk AX5200 no internet connection

Router shows found but no internet connection. This happened again after a power outage. I called Netgear and they wont even help since it’s out of 90 days phone support. It’s so stupid.

Ive done multiple resets and unplugging and plugging but no fix. IIRC, last time i talked to an agent, he had me go to default gateway(mine doesnt show wireless category), manually set IP on Internet Protocol version4, changed some numbers (maybe DNA) on network setting and did other things but i cant recall exactly. Can someone help?

Message 1 of 2

Re: Nighthawk AX5200 no internet connection


@albstaten wrote:

Router shows found but no internet connection.


What shows it and where?

 

We know nothing about what you are doing and where is goes wrong. We don't even know which Netgear device you own. AX5200 

is not a reliable guide to model number. Many devices come with an AX tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.

 

Look at the label on the device for the model number.

 

 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 497 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7