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Nighthawk M1

Gilly52
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Nighthawk M1

The screen on my Nighthawk M1 wasn't showing the data or number of days left until I updated the firmware. After I updated the firmware it showed, but the information never changed. I went into the Telstra shop and was told to reset the unit. I did so, but now it continues to say "Detecting service". How do I get it to find the service and show the data and time remaining?

Model: MR1100|Nighthawk M1 Mobile Router
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Blanca_O
NETGEAR Moderator

Re: Nighthawk M1

Hi @Gilly52

 

Welcome to NETGEAR Community! 

 

Please insert SIM card to a mobile phone and check if service is detected. We also suggest to contact again Telstra and make sure that device reached ISP billing server. 


Regards, 
Blanca 
Community Team
 

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