Nighthawk R7000 AC1900 Only allowing certain machines to see Readyshare

[Parker98]

Having a crazy problem with my Nighthawk R7000 AC1900 Router. It is on a Uninterruptable Power Supply, but we have had some power interruptions in recent days. Everything was working fine.  I upgraded to latest firmware version V1.0.9.6_1.2.19. Now on a wired machine and a wifi machine it can’t find Readyshare. But if I go to wifi machine that wasn’t on when upgrade was done it finds Readyshare and works fine. Also on a wifi machine if I signon with different user ID I can access Readyshare. Readycloud also works on any machine. Any help would be appreciated on why these two machines can’t find Readyshare. All windows 10 and Apple IOS Readycloud works on network.

Here are screenshots from machine not seing Readyshare.

[Parker98 · Accepted solution]

Thanks for reply. I figured it out. When the firmware was upgraded it set the Workgroup back to default name Workgroup. When I restored the correct name the problem went away.

[Parker98]

Also rebooted machines and router.

[JamesGL]

Hi Parker98,

Please try this.

1. Go to Control Panel > User Accounts > Manage Windows Credentials

2. Add a Windows Credential

3. Enter the directions to the router and the router's user name and password. See example below:

\\readyshare

admin

password

4. Click on OK

5. Check to see if you are able to access the drive via Windows Explorer

[Parker98]

Unfortunately didn't work. Something really crazy because any machine that wasn't on when the problem started boots up and connects. Just two machines one a laptop and one a desktop won't connect to readyshare.

[IrvSp]

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@Parker98 wrote:

Unfortunately didn't work. Something really crazy because any machine that wasn't on when the problem started boots up and connects. Just two machines one a laptop and one a desktop won't connect to readyshare.

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Possible the machines that were on suffered some file corruption when they lost power? Try deleting the READYSHARE references and rebuilding them (including the certificates).

[Parker98]

Not quite sure what is readyshare references. Is readyshareconnect.exe still available and would it help?

[JamesGL]

Hi Parker98,

You may try this.

https://kb.netgear.com/24063/How-do-I-map-the-USB-device-attached-to-my-Nighthawk-router-to-a-Window...

[Parker98]

Gave it a try and it got Windows cannot access \\readyshare error 0x80070035. Thanks for responding.

[JamesGL]

Hi,

This could be the reason why you are unable to access it due to SMB1 is disabled.

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R6700-ReadyShare-drive-not-accessible-after-...

[Parker98 · Accepted solution]

Thanks for reply. I figured it out. When the firmware was upgraded it set the Workgroup back to default name Workgroup. When I restored the correct name the problem went away.