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Forum Discussion
RxRot
Nov 09, 2021Aspirant
Nighthawk R7000 Factory Reset Itself - I lost my Guest Network and the new App is too basic/useless
What happened to my router? This R7000 has been bullet-proof for years and now it's a mess. I came in today to find it had factory reset itself. All my Guest network settings were gone. I tried t...
RxRot
Nov 10, 2021Aspirant
I am on the newest firmware per the app - 1.0.11.106.
There is no button for the Guest network in the app, but it is in the online directions posted by Netgear. I am at a loss as to why I don't have the option. I do have the newest app version.
The rest of the components in the system should not matter. All the same equipment was functioning with a guest network for years and now it will not. I need to get into the settings to fix it. PLEASE HELP!
Portwey84
Nov 10, 2021Virtuoso
RxRot wrote:I am on the newest firmware per the app - 1.0.11.106.
RxRot I'm afraid you're not on the newest firmware, you're 4 firmware updates behind. The latest firmware for this model, is:
R7000 Firmware Version 1.0.11.128 | Answer | NETGEAR Support
In essence, don't believe what either your router browser GUI or Nighthawk App tell you because even I'm one firmare behind and both my router GUI and App tell me I'm up to date.
This router is getting very long in the tooth now and if you've had it for years, it might be worth upgrading.