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Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

KHeilborn
Tutor

Nighthawk R7000 - ReadySHARE vault paused and will not resume

I Hello
I have a Netgear Router R7000 Nighthawk with an USB HDD attached that I use to backup my laptop to. Problem is that the ReadySHARE vault from time to time for some reason pauses and I'm not able to resume it thereafter. I've tried to restart the router, exit the ReadySHARE program, disconnect and reconnect the HDD. But still I'm not able to get it back from resume mode. So what I've done some times now is that I've been forced to delete the backup and restart all over again. Anyone having a clue on how to resume the backup? Or is there some way I can start over without having to delete the backup and start from scratch?

 

Details

Router: Nighthawk R7000, latest firmware (V1.0.7.12_1.2.5)

Netgear ReadySHARE vault: version 7.0.1.100

HDD:    WD Elements, 1 TB

Laptop:       HP Spectre 360, Intel Core i7, Windows 10 Home (version 1607)

 

 

 

 

 

 

 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 14

Accepted Solutions
KHeilborn
Tutor

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Yes - I've uninstalled and reinstalled the software several times. 

 

Since last time which was appr. a week ago it has been working though. Keeping my fingers crossed it will continue to work this time...

 

Best regards

/Knut

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Message 5 of 14

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JamesGL
Master

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi KHeilborn,

 

What is the reason why the back up pauses? Did you encounter any disconnection from the router?

Try to uninstall and reinstall the ReadyShare Vault.

Message 2 of 14
KHeilborn
Tutor

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi

Actually I don't know why it pauses. It seems to be randomly - or at least I haven't figured it out yet.

And I have tried to uninstall and reinstall the ReadyShare Vault but then I can't reconnect the previous backup and have to start all over again.

 

Best regs

/Knut

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 3 of 14
JamesGL
Master

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi KHeilborn,

 

Did you experience the same problem after reinstalling the software?

Message 4 of 14
KHeilborn
Tutor

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Yes - I've uninstalled and reinstalled the software several times. 

 

Since last time which was appr. a week ago it has been working though. Keeping my fingers crossed it will continue to work this time...

 

Best regards

/Knut

View solution in original post

Message 5 of 14
JamesGL
Master

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi KHeilborn,

 

Thank you for the update. Continue to monitor and provide us feedback.

Message 6 of 14
JamesGL
Master

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi KHeilborn,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 7 of 14
KHeilborn
Tutor

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

So far so good:-) 

Message 8 of 14
KHeilborn
Tutor

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi

Now it has paused again and I'm not able to resume. Do I really need to start all over or is there a way to reconnect to the previous backup?

 

//Knut

 

Snip Readyshare vault paused.JPG

Message 9 of 14
JamesGL
Master

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi KHeilborn,

 

Try to update the firmware. 

 

https://kb.netgear.com/000039940/R7000-Firmware-Version-1-0-9-6

Message 10 of 14
KHeilborn
Tutor

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi

Okey - have updated now and it actually resumed :-)

Hope it stays connected this time.

 

Message 11 of 14
JamesGL
Master

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi KHeilborn,

 

Is it still working?

Message 12 of 14
KHeilborn
Tutor

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Hi again

Unfortunately it has now disconnected or "paused" and I can't get it to resume the backup again. I've been away for a week and when returning I noticed that the computer was paused.

 

Any ideas on how to reconnect without having to start all over again?

 

2017-08-06.png2017-08-06 (1).png

Model: R6800|Nighthawk AC1900 Smart WiFi Router
Message 13 of 14
KHeilborn
Tutor

Re: Nighthawk R7000 - ReadySHARE vault paused and will not resume

Sorry - false alarm. Still working after restart of computer/router.

 

//Knut

Message 14 of 14
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