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Re: Nighthawk R7000 internet connection

Mark2Davidson
Aspirant

Nighthawk R7000 internet connection

The Nighthawk is randomly letting devices like my IPad connect to internet and others like my laptop not. The wireless connection is good for both. I have reset the router several times, but it still won't let certain devices connect to internet. This problem started after I replaced my modem. Does anybody have any suggestions?

 

thank you

 

Mark

Message 1 of 9

Accepted Solutions
Mark2Davidson
Aspirant

Re: Nighthawk R7000 internet connection

It wasn't related to the Nighthawk, but a change I needed to make in the IP address settings in the Amazon settings. Thanks again, you pointed me in the right direction!

 

Mark

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Message 8 of 9

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SystemCrash
Guide

Re: Nighthawk R7000 internet connection

Do you have multiple different gigahertz WiFi networks running?
Message 2 of 9
Mark2Davidson
Aspirant

Re: Nighthawk R7000 internet connection

Yes I do! The modem also has this. 

Message 3 of 9
SystemCrash
Guide

Re: Nighthawk R7000 internet connection

Try turning all of them off but keep 2.4ghz on.
Message 4 of 9
Mark2Davidson
Aspirant

Re: Nighthawk R7000 internet connection

I followed your advice and had some success. I ended up turning the 2.4 and 5 off on the modem, so that the Nighthawk is the only wireless appliance. The success is that I've now been able to reconnect my laptop, but still no success with the Amazon Firestick. Any other ideas?

 

thanks for your help!

 

Mark

Message 5 of 9
Mark2Davidson
Aspirant

Re: Nighthawk R7000 internet connection

Problem solved!

Message 6 of 9
SystemCrash
Guide

Re: Nighthawk R7000 internet connection

Oh great! What did you do to solve the problem? (I was still thinking of a solution)
Message 7 of 9
Mark2Davidson
Aspirant

Re: Nighthawk R7000 internet connection

It wasn't related to the Nighthawk, but a change I needed to make in the IP address settings in the Amazon settings. Thanks again, you pointed me in the right direction!

 

Mark

Message 8 of 9
SystemCrash
Guide

Re: Nighthawk R7000 internet connection

Not a problem! Glad you were able to fix the issue!
Message 9 of 9
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