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Nighthawk R7000 not connecting to internet

Jonathangavin
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Nighthawk R7000 not connecting to internet

We have a new Nethawk R7000P router and are trying to connect it to a Motorola MB7621 modem. The modem has an internet connection when connected directly to my MacBook, the router says it’s connecting, but I can’t access the internet from the router.

I have reset the router and restarted it. Any other suggestions?
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Re: Nighthawk R7000 not connecting to internet

You need to get the modem to forget its misspent past with the old router. Among other things, that means rebooting the network.

Be sure to restart your network in this sequence:

  • Turn off and unplug modem.
  • Turn off router and computers.
  • Plug in and turn on modem. Wait 2 minutes for it to connect.
  • Turn on the router and wait 2 minutes for it connect.
  • Turn on computers and rest of network.

 

There is support for the R7000P, including a manual, somewhere at the end of this link:

 

>>> R7000P | Product | Support | NETGEAR <<<

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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