Nighthawk R7000 slow download speeds

[Missy10_]

I'm getting slow speed through a wired connection. It's slow on a Xbox one. As well as a lap top. I've tried different cables as well. Wi-Fi is pretty fast. Tried resetting the router butg nothing seems to correct the problem. Any suggestion?

[Missy10_ · Accepted solution]

Looks like disabling QOS worked. Don't understand that a feature that's supposed to help does the complete opposite. Thanks for the help.

[shamarin]

Try to disable QoS.

[IrvSp]

Would like more information please:

• What is the ISP speed you should be getting?
• What is the wired speed you are getting?
• What is the band that the wireless speed it on?
• Are you getting the wireless from the R7000 or your ISP's modem (which might provide wireless)?
• Can you open the router's web page in a browser and select the ADVANCED tab on the top. Then on the INTERNET PORT box select SHOW STATISTICS. What do you see for PORTS STATUS for WAN and LAN 1 - 4? Is it 1000M/Full? Yes, some will show LINK DOWN if there is NOT a cable in the socket for that LAN port.
• What Router Flash are you using?

[Missy10_ · Accepted solution]

Looks like disabling QOS worked. Don't understand that a feature that's supposed to help does the complete opposite. Thanks for the help.

[shamarin]

To help - not so, it depends on what speed do you have from you ISP. If this speed is 100 Mbit or more QoS will not improve you speed.

[Missy10_]

I get 60mb down and 4or 5 up.Either way it corrected the problem. Thanks again nether community.

[jazzchamp]

I also thank you for this!