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Nighthawk R7200 connection

Frmnk571
Tutor

Nighthawk R7200 connection

I just purchased this router and can get it to connect to the Internet only if I run the ether net cord to my old router. It will not connect if I plug it into my modem directly. I have powere everything down and restarted the modem and router and it still will not connect unless ran through the old router. How can I make this connect without my old router?
Model: AC2100|Nighthawk AC2100 Smart WiFi Router
Message 1 of 16
plemans
Guru

Re: Nighthawk R7200 connection


@Frmnk571 wrote:
I just purchased this router and can get it to connect to the Internet only if I run the ether net cord to my old router. It will not connect if I plug it into my modem directly. I have powere everything down and restarted the modem and router and it still will not connect unless ran through the old router. How can I make this connect without my old router?

What modem are you using? Thats kind of key here. 

Many times its a modem/router combo device for the modem. This can cause a double nat. 

 

https://kb.netgear.com/30186/What-is-Double-NAT

Current setup: CAX80->Trendnet TEG-S380->GS716T-> RBK752->pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 2 of 16
labatt
Mentor

Re: Nighthawk R7200 connection

New install requires doing things in the correct sequence. 

1 power off modem and router. 

2 power up JUST the modem and let it stablize, normally around 5 minutes. 

3 power up the router. 

You should now have the router connected to the Internet. Reason for this sequence is the modem needs to forget about the old router so that it can talk to the new one so this is kinda of a reset for the modem. However, the modem must be fully up before the router is brought up. 

Modem CM2050V
Message 3 of 16
Frmnk571
Tutor

Re: Nighthawk R7200 connection

Ok, I have powered them all down. Restarted the modem, waited 30min, plugged in the router, and it still will not connect. The lights turn on, but the Internet light stays orange, not white and the app says it's not connected.
Message 4 of 16
Frmnk571
Tutor

Re: Nighthawk R7200 connection

I have a Motorola surfboard SB5101u, I've had it for some time. Is it possible that needs to be upgraded too? I only connected the new router up to the old one to see if it worked that way, to try and troubleshoot. I don't understand why it will only work when connected this way. When I power everything down, let the modem start up, then connect the new router in, the Internet light on the new modem turns orange, not white.
Message 5 of 16
plemans
Guru

Re: Nighthawk R7200 connection

What speeds do you pay for? that is a quite old modem. It should still connect but its nothing to brag about for a modem. And its a docsis 2.0 device with a max speed of 38mbps. 

A modem upgrade should be considered in the future

Current setup: CAX80->Trendnet TEG-S380->GS716T-> RBK752->pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 6 of 16
Frmnk571
Tutor

Re: Nighthawk R7200 connection

I recently upgraded to "5meg"? Apparently before my package was less then a meg? I haven't upgraded anything in 10years, starting piece by piece.
Message 7 of 16
plemans
Guru

Re: Nighthawk R7200 connection


@Frmnk571 wrote:
I recently upgraded to "5meg"? Apparently before my package was less then a meg? I haven't upgraded anything in 10years, starting piece by piece.

well that modem is capable of 5mbps. I didn't even know they still offered 5mbps over cable. that's usually a speed over dsl. 

that modem was originally manufactured in 2004. 

Current setup: CAX80->Trendnet TEG-S380->GS716T-> RBK752->pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 8 of 16
Frmnk571
Tutor

Re: Nighthawk R7200 connection

Alright, well I don't know then. I'll just run it through the old router. I did the speed test on the nighthawk app and it says I'm getting 4.97 megs, so it has to be working
Message 9 of 16
plemans
Guru

Re: Nighthawk R7200 connection

so it works when you're going  modem----old router----nighthawk. Correct?

If you're going to leave it in that arrangement, I'd place the nighthawk in AP (access point) mode to avoid a double nat conflict. 

https://kb.netgear.com/30186/What-is-Double-NAT

Current setup: CAX80->Trendnet TEG-S380->GS716T-> RBK752->pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 10 of 16
Frmnk571
Tutor

Re: Nighthawk R7200 connection

Ok, if I start having other issues I will look into that. Right now everything seems to work fine. I'm the only one running off the faster router, everyone else in the house is on the older slower router...
Message 11 of 16
Shluo815
Aspirant

Re: Nighthawk R7200 connection

we used spectrum aprided modem

Message 12 of 16
plemans
Guru

Re: Nighthawk R7200 connection


@Shluo815 wrote:

we used spectrum aprided modem


Ok? not showing you've posted anything prior to this. 

did you have an issue? If so, please start your own thread so we can help you. 

Current setup: CAX80->Trendnet TEG-S380->GS716T-> RBK752->pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 13 of 16
Shluo815
Aspirant

Re: Nighthawk R7200 connection

Model: E31U2V1

Manufacturer: Ubee

Message 14 of 16
Shluo815
Aspirant

Re: Nighthawk R7200 connection

Iwill try again tonight! Thanks.

Message 15 of 16
plemans
Guru

Re: Nighthawk R7200 connection

please start your own thread and not piggybacking on someone elses. 

 

Current setup: CAX80->Trendnet TEG-S380->GS716T-> RBK752->pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 16 of 16
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