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Re: Nighthawk R7800 - Imposible regirter router in ReadyCloud

Josu_Goros
Aspirant

Nighthawk R7800 - Imposible regirter router in ReadyCloud

Model: Nighthawk X4S AC2600 (R7800)

Firmware: V1.0.2.28 (Latest)

 

I have created a new account from here, which gives me access to the MyNetgear account.

Next step should be register to the ReadyCloud account with email and password, from router setup page http://routerlogin.net.

 

Surprisingly, in the router page asks for ReadyCloud account username/password (I don't have an username, I'm a new user and I can't do a migration).

When I try to login with my email and password the registrations fails, showing up Registration failed. Please check your user name and password and try again (see foto below). 

I have tested with different emails and passwords with no luck.

It's a router problem? Can I get the old registration username somewhere?

 

Regards,

 

R7800.png

 

 

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 1 of 7

Accepted Solutions
Josu_Goros
Aspirant

Re: Nighthawk R7800 - Imposible regirter router in ReadyCloud

I've detected the problem.

 

As can be seen in the picture (but I didn't stated in the first post), the router was configured in AP MODE, which doesn't detect properly internet connection to connect succesfully to ReadyCloud (having an active connection obviously).

 

Configuring the router in standard or router mode, the ReadyCloud registering process has no problem at all.

 

I think this should be fixed, to be able to register the router also in AP MODE.

 

Best regards,

 

 

 

 

View solution in original post

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 7 of 7

All Replies

Re: Nighthawk R7800 - Imposible regirter router in ReadyCloud

You did click the bit that says:

 

"If you dont already have a ReadyCLOUD acccount...."

 

Message 2 of 7
Josu_Goros
Aspirant

Re: Nighthawk R7800 - Imposible regirter router in ReadyCloud

Sure.

 

It redirects to the web url said before in the creating account step.

 

The url is: https://readycloud.netgear.com/client/en/welcome.html#page=access

 

Regards,

Message 3 of 7
JamesGL
Master

Re: Nighthawk R7800 - Imposible regirter router in ReadyCloud

Hi Josu_Goros,

 

Use the email address you used when creating an account as the username when registering.

Message 4 of 7
Josu_Goros
Aspirant

Re: Nighthawk R7800 - Imposible regirter router in ReadyCloud

As I have said on my first post, is the first thing I did it, with no success.

My email is @hotmail. Just in case, I tested it also with a @Gmail account but also the same error appeared.

It is possible to log in the router in ReadyCLOUD another way? It seems a firmware bug that only occurs in this model (R7800 / X4S).

 

Regards,

 

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 5 of 7
mondenath
Prodigy

Re: Nighthawk R7800 - Imposible regirter router in ReadyCloud

it usally dont login . If you are having issues check the dns and network. It should work.

 

did you first able to login to readycloud account.

Message 6 of 7
Josu_Goros
Aspirant

Re: Nighthawk R7800 - Imposible regirter router in ReadyCloud

I've detected the problem.

 

As can be seen in the picture (but I didn't stated in the first post), the router was configured in AP MODE, which doesn't detect properly internet connection to connect succesfully to ReadyCloud (having an active connection obviously).

 

Configuring the router in standard or router mode, the ReadyCloud registering process has no problem at all.

 

I think this should be fixed, to be able to register the router also in AP MODE.

 

Best regards,

 

 

 

 

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 7 of 7
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