Nighthawk R7960P update

[cdoan]

Having update issues with this specific model. When we update, it actually doesn't update. We tried the USB update also and still same issues.

Occasionally, we have to reset the modem due to connection lost.

I have attached the screen shot to where it shows when it's about to update to the new update. What do you guys think can be done here? 

[plemans · Accepted solution]

Not sure what "usb update" method you used. 

But if it was me, and the R7960P was running well, I'd just leave it. 

The upgrade to Armor wasn't an upgrade for everyone and caused many to have issues. 

If you do want to upgrade, I'd follow the manual upgrade process (hardwired in). I'd also factory reset after the update and do a clean install because of the upgrade to armor. 

https://www.netgear.com/support/product/r7960p

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

[plemans · Accepted solution]

Not sure what "usb update" method you used. 

But if it was me, and the R7960P was running well, I'd just leave it. 

The upgrade to Armor wasn't an upgrade for everyone and caused many to have issues. 

If you do want to upgrade, I'd follow the manual upgrade process (hardwired in). I'd also factory reset after the update and do a clean install because of the upgrade to armor. 

https://www.netgear.com/support/product/r7960p

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router