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Re: Nighthawk R8000 drops internet regularly every few days

jony4fun
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

R8000P Factory Firmware Version: V1.1.3.2_1.1.74

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 76 of 94
JDCOS
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

I am running firmware V1.0.4.12_10.1.46 and the router has started locking up, log into the router and web interface runs slow and states no connection to internet. connect to modem and internet works at max speed, router is cloned with PC MAC address. first few times the router locked up a power restart would bring service back, this time I had to so a factory reset to restore the internet connection. Any help with this issue would be greatly appreciated. 

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 77 of 94
jony4fun
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

Replace your unit and stay on the stock firmware.

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 78 of 94
TerryPh
Virtuoso

Re: Nighthawk R8000 drops internet regularly every few days

@Case850
It has been a little more than 2 months that I have downgrade my R8000 to v.1.0.3.54 and it has given me such a wonderful time, no hiccups, no Wi-Fi dropping, no internet disconnection, no internet speed problem with all my connected devices, including USB and one Google Home.... I already forgot my R8000, and it is collecting dust (haha, because I did not touch it), and it works perfectly fine.
I'm determined not to upgrade any newest firmware from Netgear, at least for another 6 months, until they really figure out and fix it good, which I really doubt they can do in short time.
Best
Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 79 of 94
TerryPh
Virtuoso

Re: Nighthawk R8000 drops internet regularly every few days

@Case850 et al.

Hanging in there.

Testing/stress-tesing newly received beta FW from Netgear PM yesterday. It addressed the postulated root causes of router crashing quite well now. So far, it has been promising after about 12 hours running it. Keep you updated.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 80 of 94
ncolarusso
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

Having same problem here. Downgraded to V1.0.3.54_1.1.37. Hopefully it will work.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 81 of 94
vblain
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

Firmware Version 
V1.0.4.18_10.1.49

 

Router keeps dropping all connection every day, having to unplug the router for it to reset. I have tried the factory reset, downgrade firmware, and nothing seems to help.

 

Please help

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 82 of 94
sneyeper
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

This R8000 is a replcaement from Netgear from an RMA-ed unit.  It has been experiencing similar problems as everyone else with random dropping of wifi signal and needing to reset frequently.  Have tried all the recommended fixes and recently upgraded to the newest released firmware.  The unit started a continuous cycle are rebooting the software ... it just kept rebooting without ever completing the startup sequeence.  I attempted everything including a hard reset (factory reset), which the unit would not take.  Had to RMA this unit also.  Just for additional information ... when they sent the replacement for this router they did not include an AC/DC convertor.  The old unit was a 12v unit and the new unit was a 19v unit and the male connector of the old AC/DC convertor would not even connect to the new router.  It took a very long conversation with "customer service" to convince them to send a convertor because replacement of convertors is not "standard practice" even though it is required for the router to function.  We will see how long this R8000 will function before it starts to fail.

Message 83 of 94
jony4fun
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

Get an replacement and stay on the stock firmware.

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 84 of 94
Rod_1876
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

Like many others on here, I am having to reset my Router daily.  I installed the router about two weeks ago and have had not issues, but the last 4 days I have had to power cycle the route daily. 

 

What can I do to correct this.  When the router is running it works great and delivers great speed to all the devices.  Mostly using two computers with Windows 10, 2 Droid Phones, and 2 Ipads on the router

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 85 of 94
32edge
Star

Re: Nighthawk R8000 drops internet regularly every few days

So i actually was able to work with Netgear and we replaced the Router R8000 Nighthawk X6 Ac3200 and Modem N600 Netgear, tried beta firmware it was better for a little while but now its back to the random reboots.. I appreciate the efforts from the Netgear tech that worked with me for a couple months but its basically to the point now where i dont want to deal with this anymore and am going to switch my gear to non netgear. When this stuff works it ROCKS and deleivers great speeds but im so tired of dealing with multiple reboots every day.

 

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 86 of 94
TerryPh
Virtuoso

Re: Nighthawk R8000 drops internet regularly every few days

What fw version you are running on your R8000, can I ask?
Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 87 of 94
32edge
Star

Re: Nighthawk R8000 drops internet regularly every few days

At the moment im running the latest since i was working with netgear and i had to go from the beta firmware they had me use to V1.0.4.18_10.1.49, but im about to downgrade to a more stable version. I personally liked R8000-V1.0.3.36_1.1.25 it was pretty stable and one of the last where you could still edit your device names before they got rid of that feature.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 88 of 94
TerryPh
Virtuoso

Re: Nighthawk R8000 drops internet regularly every few days

Version 1.0.3.54 is believed to be very stable, too.
I'm ok with newest version as long as I don't enable parental control or DLNA or both.
Best
Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 89 of 94
jony4fun
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

Only the stock firmware works stable.

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 90 of 94
TerryPh
Virtuoso

Re: Nighthawk R8000 drops internet regularly every few days

@jony4fun

Can you tell me the exact stock firmware version. It is greatly appreciate if you can provide that info. I really need it to be honest.

Best

 

Message 91 of 94
jony4fun
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

Hardware Version R8000P
 
Firmware Version V1.1.3.2_1.1.74
 
GUI Language Version V1.1.3.2_2.1.46.1
Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 92 of 94
jony4fun
Aspirant

Re: Nighthawk R8000 drops internet regularly every few days

Message 93 of 94
rankinstudio
Tutor

Re: Nighthawk R8000 drops internet regularly every few days

Mine was doing this. I determined that it was overheating. 2 cheap USB fans on top of it have solved the issue 100%.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 94 of 94
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