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Nighthawk R8000P Keeps dropping internet.

MinusGoats
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Nighthawk R8000P Keeps dropping internet.

The device keeps dropping internet. The network remains fine but the internet light goes orange and I need to restart the R8000P.

 

 

Firmware Version 
V1.4.1.30_1.2.26

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
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MinusGoats
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Re: Nighthawk R8000P Keeps dropping internet.

I ended up fixing it by rolling the firmware back to one of the 1.3s

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Re: Nighthawk R8000P Keeps dropping internet.

It might help if you told people what the modem is in front of this router. The model number could be useful.

Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 5
MinusGoats
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Re: Nighthawk R8000P Keeps dropping internet.

No modem, going directly to ONT. 

Message 3 of 5
MinusGoats
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Re: Nighthawk R8000P Keeps dropping internet.

I ended up fixing it by rolling the firmware back to one of the 1.3s

Message 4 of 5
Kernel009
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Re: Nighthawk R8000P Keeps dropping internet.

When I moved to the 8000P, I had to notify my provider so they could "bounce" my port.  I have a 1GB connection with a line runing into my attic from the providers box outside and I connect my router directly to the line.

 

As I was testing the device and swapping back to my old one comparing speeds, I would have to call them and ask them to bounce it each time or else the WAN would drop like this... it would initially seem to work fine but then suddenly drop.  They have some MAC verification on their end that reads the device MAC at power up and if it notices a change, it will go up and down like this.  No idea why and they said I cannot bounce it from my end.

 

After they bounce, it works solid.  Might be something similar on your end?  I know you said the firmware seems to have helped but figured I'd relay it anyhow.

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