Nighthawk R8500 2.4 disappearing


Nighthawk R8500 2.4 disappearing

The router needs to be restarted often because the 2.4 GHz wifi keeps disappearing . I have also noticed that the speed is slower than expected but I do have a high number of devices and this seems to be a common problem.  Does anyone know what the best thing I would be able to do to fix this issue.

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 1 of 2

Re: Nighthawk R8500 2.4 disappearing

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation