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Re: Nighthawk R8500 - Cannot rename device

shadowdiver
Aspirant

Nighthawk R8500 - Cannot rename device

I have roughly 40 devices attached to my router.  I have been able to rename all my attached devices but starting at about device 38 or so, I have been unable to rename new devices.  I can rename devices I had already re-named but no new devices.  I noticed the the UI looks radically different than devices I had previously named.  When I attempt to rename a new device, the fields right justified and the UI doesnt show the Mac address or IP whereas devices I had previously named the fields are left justified and show all the fields including the device IP and Mac address. 

 

I am running the latest firmware version v 1.0.2.130.

 

I have no interest in performing a factory reset.  I did reload the firmware, rebooted etc but no change.  This is troublesome as I want to know exactly what devices I have authorized to attached.  I also have a range extender and some devices float betweem the routers and show up with different Mac addresses and therefore show up as a new device - very challenging to keep track of.  

 

I have noteed others have had similiar issues on other devices and appears the fix is a firmware update.  

 

Anyone having a similiar issue and is it possibly related to the number of devices attached and renamed? The R8500 can handle 96 devices so I have not hit any physical limitations. 

 

 

 

Thanks!

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 1 of 6

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shadowdiver
Aspirant

Re: Nighthawk R8500 - Cannot rename device

I installed the app and it let me change the name but the names kept resetting.  I finally gave up and factory reset the router.  Took a couple of hours to reset all the devices on the network but the renaming issues seems to be resolved. 

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Message 4 of 6

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DarrenM
Sr. NETGEAR Moderator

Re: Nighthawk R8500 - Cannot rename device

Have you tried to do this on the Nighthawk app?

 

DarrenM

Message 2 of 6

Re: Nighthawk R8500 - Cannot rename device

I did it on my r7450 so they should be able to do it for their r8500.
Network products owned WNDR3300 WN3000RPV3 R7450 Dell R610 server A7000
Message 3 of 6
shadowdiver
Aspirant

Re: Nighthawk R8500 - Cannot rename device

I installed the app and it let me change the name but the names kept resetting.  I finally gave up and factory reset the router.  Took a couple of hours to reset all the devices on the network but the renaming issues seems to be resolved. 

Message 4 of 6
shadowdiver
Aspirant

Re: Nighthawk R8500 - Cannot rename device

SOLVED:  Factory Reset

Message 5 of 6
shadowdiver
Aspirant

Re: Nighthawk R8500 - Cannot rename device

Thanks for you reply.  Yes but it didnt work.  Ended up factory resetting the router. 

Message 6 of 6
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