Nighthawk R9000 - Will Not assign IP address to HP Printer

[Wolfangovich]

ISP Router -->Netgear R9000 -->HP ProSafe Switch-->Network

ISP - shaw - DHCP turned off

Assigned static IP to R9000 so it can communicate to the Shaw router

If I connect the HP printer to shaw router and turn DHCP on, the printer gets an IP address

If I connect the HP printer to the switch, it does not get an IP address fromt the DHCP server in the Netgear Router (everything else does on the network)

Tried manually setting static IP on the printer (outside the DHCP range of course), router does not see the printer at all

tried different cable. still the same.

Not sure where to go from here. Need the printer on the internal network and not the internal Shaw provides.

Any ideas would be helpful, TIA

[antinode · Accepted solution]

> If I connect the HP printer to the switch, it does not get an IP address
> fromt the DHCP server in the Netgear Router (everything else does on the
> network)

   As I read this, it's a wired connection which doesn't appear to be
connected.

   Which HP printer?  Which HP ProSafe Switch?  Do the switch and/or the
printer indicate (LEDs?) a good Ethernet connection status?  Is the
printer Ethernet speed/duplex capability/setting different from that of
its port on the switch?  (Is the switch smart enough to let you set its
port characteristics, or is it unmanaged, and autonegotiating
everything?)  A 10/100MHz printer port connected to a (fixed) 1GHz
switch port is about as good as not connected to anything.

   What happens if you bypass the switch, and connect the printer
directly to an R9000 LAN port (which should autonegotiate with
anything)?

> Need the printer on the internal network and not the internal Shaw
> provides.

   Operating the R9000 as an access point instead of a full-function
router might solve that problem, too, but I'd worry about that
possibility later.

[antinode · Accepted solution]

> If I connect the HP printer to the switch, it does not get an IP address
> fromt the DHCP server in the Netgear Router (everything else does on the
> network)

   As I read this, it's a wired connection which doesn't appear to be
connected.

   Which HP printer?  Which HP ProSafe Switch?  Do the switch and/or the
printer indicate (LEDs?) a good Ethernet connection status?  Is the
printer Ethernet speed/duplex capability/setting different from that of
its port on the switch?  (Is the switch smart enough to let you set its
port characteristics, or is it unmanaged, and autonegotiating
everything?)  A 10/100MHz printer port connected to a (fixed) 1GHz
switch port is about as good as not connected to anything.

   What happens if you bypass the switch, and connect the printer
directly to an R9000 LAN port (which should autonegotiate with
anything)?

> Need the printer on the internal network and not the internal Shaw
> provides.

   Operating the R9000 as an access point instead of a full-function
router might solve that problem, too, but I'd worry about that
possibility later.

[Wolfangovich]

silly me, forgot to test without the switch involved. Low and behold, it is the culprit. I plugged the printer directly to the router and it received an IP from the R9000. So now I get to trouble shoot the switch. thanks for the help