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Forum Discussion
markmnh
Feb 02, 2021Aspirant
Nighthawk Router AC1750 keeps dropping out.
Greetings, I have had this router for one and a half years. Recently it started to drop out several times a day. I am not aware of any changes withihn my network. Any suggestions?
markmnh
Feb 04, 2021Aspirant
Hi, Thanks for trying to help me out. The Router is a RC6700v3 with the moist recent firmware. It is connected to a Spectrum Modem.
I notice that I have lost the WIFI signal to the TV or other device. I run into the office where the router is located. Depending on how quick I am I find the router power light orange or white. With all other lights out. Typically it will restore itself in a few minutes. When it comes back up I get the 2.4 and 5 GHz lights pretty quick but it takes a bit longer to get the internet light back up. This is most likely to occur late afternoon and into the evening. The symptoms are typical of performance after a power outage or reboot. I replaced the power supply yesterday but it just happened again. This time it took longer to get the white power light back on and a good five minutes to get the internet light back up. The internet provider tells me that the incoming cable is fine.
Thanks,
Mark Murray
markmnh
Feb 04, 2021Aspirant
The internet connection is going down but I believe that the router is taking it down. Is anyone aware of an overheating or other problem that would interfere with the power supply and cause this unit to periodically reboot?
- plemansFeb 05, 2021Guru - Experienced User
try installing version 1.0.3.66, then do a factory reset and clean install (not from backup).
Its a bit older of firmware but was
- plemansFeb 05, 2021Guru - Experienced User
sorry, it was the version prior to armor. Some devices performed poorly with the armor firmware