Nighthawk Stopped Broadcasting Signal

[TheKesselring]

Our Nighthawk router just suddenly stopped transmitting the wireless signal a few days ago. I have a PS4 that's connected via an Ethernet cable that goes from the modem, to the router, to the PS4, and it's still connected to internet. So I know Comcast isn't the problem, and the modem isn't the problem. On the front of the router, the power light, the internet light, and the the (Ethernet) 1 light are on, but the lights for 2.4 GHz and 5 GHz are off.

I've tried disconnecting and restarting both the modem and the router, but the router still has the same problem. Anyone have any ideas?

[JamesGL · Accepted solution]

Hi TheKesselring,

Press the WiFi button of the router or make sure "enable wireless router radio" is checked.

https://kb.netgear.com/24101/How-do-I-enable-or-disable-the-wireless-radios-on-my-Nighthawk-router

https://kb.netgear.com/20567/Enabling-the-wireless-network-using-the-WiFi-button

[JamesGL · Accepted solution]

Hi TheKesselring,

Press the WiFi button of the router or make sure "enable wireless router radio" is checked.

https://kb.netgear.com/24101/How-do-I-enable-or-disable-the-wireless-radios-on-my-Nighthawk-router

https://kb.netgear.com/20567/Enabling-the-wireless-network-using-the-WiFi-button

[JamesGL]

Hi TheKesselring,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.