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Nighthawk X4 R7500 problem with LAN

mehrasan
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Nighthawk X4 R7500 problem with LAN

Have been using R7500 for few years with the modem + router provided by ISP in India. The WLAN on the ISP modem + router is disabled. Couple of days ago updated the firmware of router to the latest one (.08 ending) and know the router won't connect to ithe modem via LAN cable (the internet LED stays amber while rest of the LED's turn white and blinking after couple of minutes). Their is no internet access via wifi, for the access either I connect the PC via LAN cable to the modem or enable the WLAN on the same. If WLAN is enabled on the ISP modem, and R7500 is connected to the modem via LAN cable the internet LED turns white and blinking.

The connecting is not steady with frequent disconnections. And the speed drops by 50% which was not the case earlier (had the same ISP modem and bandwidth). Have reset R7500 twice and also changed the LAN cable but the problem persists.

Also can't access www.routerlogin.net but other sites can be accessed.

Any help is appreciated.

Model: R7500|Nighthawk X4 AC2350 Smart WiFi Router
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JamesGL
Master

Re: Nighthawk X4 R7500 problem with LAN

Hi mehrasan,

 

Disable again the WLAN of your modem and check the router.

View solution in original post

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JamesGL
Master

Re: Nighthawk X4 R7500 problem with LAN

Hi mehrasan,

 

Disable again the WLAN of your modem and check the router.

View solution in original post

Message 2 of 3
JamesGL
Master

Re: Nighthawk X4 R7500 problem with LAN

Hi mehrasan,


We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

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