Nighthawk X4S R7800 wireless no longer working

[ruudvdlaar]

The WiFi on my router stopped working after my 2 week holiday (it was off during this time).

The home screen of the router admin GUI shows 'Wireless Warning OFF'. And also the lights on the device are off (both 2.4 and 5 ghz). The WiFi radio button/light is on.

When I click the on this message on the home screen I see that both settings for 'Enable wireless router radio' are on. I have tried multiple times to enable the wireless through the GUI and have also restarted and reset to factory settings multiple times and updated to the latest firmware (V1.0.2.62). All without success.

Does anyone have an idea how I can re-enable my wireless on this router? Thanks in advance.

[DarrenM · Accepted solution]

I suggest contacting support if the router is still under warranty could be a hardware failure.

https://www.netgear.com/support/contact.aspx

DarrenM

[DarrenM]

Have you tried to factory reset the router by holding the reset button for 10+ seconds? Then you have to set up the router again.

DarrenM

[ruudvdlaar]

Yes, I have tried that numerous times. Also updating and downgrading to several newer and older versions of the firmware including 1.0.2.52, 1.0.2.58, 1.0.2.60, 1.0.2.62. And also resetting after these firmware updates/downgrades. Nothing works.

[DarrenM · Accepted solution]

I suggest contacting support if the router is still under warranty could be a hardware failure.

https://www.netgear.com/support/contact.aspx

DarrenM

[ruudvdlaar]

Thanks. I did and am having it replaced by a new one while it was still under warranty. The wireless module seemed to be broken and could not be fixed.