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Re: Nighthawk X4S not allowing remote desktop

sergimn
Aspirant

Nighthawk X4S not allowing remote desktop

Hi

 

I have this router since december last year. Before, I could connect through the remote Desktop tool of Microsoft to another PC of the same network. However, now i partially can't, I'm just able to connect those computers which are wired with other computers that are wired and those computers that go wireless with other computers that go wireless.

 

How can I solve this?

 

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 9
JamesGL
Master

Re: Nighthawk X4S not allowing remote desktop

Hi sergimn,

 

1. What is the model number of your router?

2. Just to verify, the wired computer can only do remote access to wired computers but not on wireless computers and vice versa. Am I correct?

3. Assuming the answer to the question number 2 is Yes, if you connect the wireless device as wired, can you do remote access to a wired device?

4. What is the firmware version of the router?

Message 2 of 9
sergimn
Aspirant

Re: Nighthawk X4S not allowing remote desktop

1. Nighthawk(R) X4S R7800

2. That's exactly correct

3. If I wire a wireless conection I can suddenly connect through remote desktop

4. The last version:  V1.0.2.20

 

Hope it's useful

 

Sergi M.

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 3 of 9
Shen9
Aspirant

Re: Nighthawk X4S not allowing remote desktop

Exactly the same issue!

 

I have a R7800 and with firmware 1.02.20 Europe. 

 

I can like you say partially connect, maybe two times. After that I get an internal error from Remote Desktop.

But as you say, when connected to the same interface or SSID/LAN it works flawless.

 

First time Netgear user, so thought maybe it was a firewall settings or some Netgear "feature".

 

This has to be a bug!

Message 4 of 9
sergimn
Aspirant

Re: Nighthawk X4S not allowing remote desktop

bump

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 5 of 9
JamesGL
Master

Re: Nighthawk X4S not allowing remote desktop

Hi sergimn,

 

Can you ping the wireless devices using the wired devices?

Message 6 of 9
sergimn
Aspirant

Re: Nighthawk X4S not allowing remote desktop

Yes, I'm able to ping them, in both directions

Message 7 of 9
polarisxltsp
Aspirant

Re: Nighthawk X4S not allowing remote desktop

I just installed this router yesterday and have the same issue. I upgraded to most current firmware. My server is hard wired to the router and i cannot RDP to it from inside my network. This was working fine untill i changed routers so i know its set up fine on the server too allow RDP etc.  I am guessing it has to do with it being plugged in or hard wired to the LAN and my laptop is on the wireless. I am not able to ping the IP but i am about to browse to machine via \\ipaddress\share with no issues. Is there a setting the needs to be changed for the LAN to see the wireless devices?

Message 8 of 9
sergimn
Aspirant

Re: Nighthawk X4S not allowing remote desktop

Bumperino

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 9 of 9
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