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Nighthawk X6 R8000 and VLAN/IPTV

Agwan
Aspirant

Nighthawk X6 R8000 and VLAN/IPTV

Hi,

 

When I enable the VLAN/IPTV checkbox and the router restarts I can never get internet connection. No matter what settings I set or if I do not change anything from standars settings.

 

Can anyone understand why this should happen? Is there anything I can check or ask the ISP that I would need to know?

 

Thanks for any assistance!

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 4
JamesGL
Master

Re: Nighthawk X6 R8000 and VLAN/IPTV

Hi Agwan,

 

Make sure to setup the VLAN/IPTV correctly. Check the KB below.

 

http://kb.netgear.com/25724/VLAN-tagging-setup-for-Nighthawk-router

 

 

 

Message 2 of 4
Agwan
Aspirant

Re: Nighthawk X6 R8000 and VLAN/IPTV

Thanks for the help. However that is the instruction I have been following, but as soon as I enable the VLAN/IPTV checkbox the WAN dies. Its like I cant have WAN and VLAN at the same time.

Message 3 of 4
StephenB
Guru

Re: Nighthawk X6 R8000 and VLAN/IPTV

When you enable the VLAN, your TV devices are bridged to the internet, and will get their IP addresses directly from your ISP.  If your ISP isn't set up for that, then it is possible that the TV device might be getting the router's WAN address.  So you probably should contact your ISP.

Message 4 of 4
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