Reply

Nighthawk X8 R8500 speed problems

uberfrustrated
Aspirant

Nighthawk X8 R8500 speed problems

I have a Nighthawk X8 R8500.  I have 60mbps download speed coming in from the modem but i can't get more than 8Mbps out either wirelessly or through the ethernet connection.  I'm not sure if the unit has gone bad ( only 1 year old) and needs to be replaced or there is hopefully some other much less costly solution.

Message 1 of 4
William10a
Master

Re: Nighthawk X8 R8500 speed problems

If the router has been updated with new firmware you need to reset the router to clear any old data from the old firmware.

Any changes made at the time the speed changed ?

Message 2 of 4
uberfrustrated
Aspirant

Re: Nighthawk X8 R8500 speed problems

I did rest the router and it did not help.  No other changes were made.  I have played with it tonight and i have the wireless side at the appropriate speed.  The ethernet side is still exceptionally slow but it will have to wait until tomorrow and then i will mess with that connection for a day.

Message 3 of 4
ElaineM
NETGEAR Employee Retired

Re: Nighthawk X8 R8500 speed problems

Try to do a hard reset and reconfigure the router.

By the way, do you have QoS turned on? If so, try to turn it off and see if it's the solution.

ElaineM
NETGEAR Community Team
Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 2427 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 6E