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Nighthawk X8 - can't register my router with Genie app - how do I deregister and reregister?

Rodster
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Nighthawk X8 - can't register my router with Genie app - how do I deregister and reregister?

Hi  -  I recently purchased an X8 and trying to register it with the Genie app and is showing as "registered" - how can I have it deregistered so that I can register it under my genie account?

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ElaineM
NETGEAR Employee Retired

Re: Nighthawk X8 - can't register my router with Genie app - how do I deregister and reregister?

Hi @Rodster

 

Welcome to the community!

 

Are you saying that you have 2 accounts with us?

If yes, PM me the details below and let me know which account should it be under.

 

Name:

Phone number:

Email:

Serial number:

Date of purchase:

Place of purchase:

ElaineM
NETGEAR Community Team
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