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Nighthawk X8 router suddenly not communicating with modem

timbarnette
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Nighthawk X8 router suddenly not communicating with modem

Completely random on a normal sunny day communication between a Comcast modem and my X8 stopped. I replaced the Comcast modem with a Netgear C3 700. Still no communication with the X8. Both modems are online and broadcasting wireless good Internet signal. So this is just a communication issue between router and modem any suggestions appreciated
Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
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JamesGL
Master

Re: Nighthawk X8 router suddenly not communicating with modem

Hi timbarnette,

 

What are the lights on the router?

Can you check the IP address under Internet port of the router?

Message 2 of 3
JamesGL
Master

Re: Nighthawk X8 router suddenly not communicating with modem

Hi timbarnette,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 3 of 3
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