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Re: Nighthawk XR500 keeps rebooting every 2 hours

eKiM702
Luminary

Nighthawk XR500 keeps rebooting every 2 hours

Hello,

 

I just got an XR500 on black friday. Everything seem to be working fine till my brother connected to it via WiFi 5g and it seems to reboot every 2 hours or so.

 

Tried changing the frequency on both 2.4/5. Did the basic troubleshooting of rebooting the device and modem. Same results.

 

I am on the latest firmware. Once the router was setup I updated to the latest firmware. Any suggestions?

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 5
plemans
Guru

Re: Nighthawk XR500 keeps rebooting every 2 hours

what actual firmware version are you on? 

You might also try posting in the pro-gaming forum for your device. The DumaOS guys on there are great. I'll notify a mod to move this post. 

 

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-rout...

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 2 of 5
eKiM702
Luminary

Re: Nighthawk XR500 keeps rebooting every 2 hours

Thank you. I will post over there.

 

Firmware Version

V2.3.2.130

 

DumaOS Version

3.0.202

Message 3 of 5
plemans
Guru

Re: Nighthawk XR500 keeps rebooting every 2 hours

After you updated firmware, did you try a factory reset? Sometimes the firmware changes enough that old settings cause issues. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 4 of 5

Re: Nighthawk XR500 keeps rebooting every 2 hours


@eKiM702 wrote:

 

I just got an XR500 on black friday.


These things have their own DumaOS operating system with a dedicated band of minders.

 

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware.

Nighthawk Pro Gaming Routers - NETGEAR Communities

If you need more help, try there.

 

Ignore me. Just noticed that @plemans beat me to it ..... this time!

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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