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Nighthawk r7000 not showing as a lan device on gateway

PenGn
Initiate

Nighthawk r7000 not showing as a lan device on gateway

I have a ATT DSL Gateway Model No 7550. I have contacted them already. No use. When I first bought my R7000, it worked flawlessly out of the box. Connectivity was great, no issues. Well after a while, the internet connection would randomly drop and you could not access the internet for a bit. Well now the gateway does not want to recognize that the r7000 is connected via ethernet. I have tried most things under the sun and would appreciate any help. I can give more technical information as needed. 

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 4
kingtom
Tutor

Re: Nighthawk r7000 not showing as a lan device on gateway


@PenGn wrote:

I have a ATT DSL Gateway Model No 7550. I have contacted them already. No use. When I first bought my R7000, it worked flawlessly out of the box. Connectivity was great, no issues. Well after a while, the internet connection would randomly drop and you could not access the internet for a bit. Well now the gateway does not want to recognize that the r7000 is connected via ethernet. I have tried most things under the sun and would appreciate any help. I can give more technical information as needed. 


I also faced the issue but I restarted then it got fixed.

Message 2 of 4
plemans
Guru

Re: Nighthawk r7000 not showing as a lan device on gateway

A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-M...

Message 3 of 4
PenGn
Initiate

Re: Nighthawk r7000 not showing as a lan device on gateway

I figured it out! My WAN port is actually malfunctioned and just doesnt work. I installed asuswrt-merlin and set the LAN ethernet port 1 as the primary WAN port and it worked! I did put a ticket in to get another router so hopefully this is just a temporary fix.

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