Nighthawk r7300 no internet Spectrum E31t2v1
I switched to Spectrum yesterday and my Nighthawk R7300 will no longer get an internet connection from the Technicolor E31t2V1. The technition struggled to get it working yestrday, grabbed a new modem and it worked. I called Spectrum today because I was not revieving inbound phone calls and they reset the router. At that point I lost internet. I litterly did not touch a thing. UGHH 2 hours later I was basically told Spectrum is not responsible for 3rd party routers etc. I have good hardwirded internet to my PC etc. No issue. I just get get past the orange light on the nighhawk. I did a pin reset as guided by one of the spectrum helper this am, that didn't do anything but reset me back to the default log in and password. Sooo I have turned everything off and rebooted it in the correct order, waited 2 minutes between each device and can not get the Modem and router to play nice together. Amber internet light and n intenet connection out of the night hawk. Not hard wired not wifi. I read some stuff about spoofing the MAC address on the box but I don't know how to connect it or how to do that. Any advice would be greatly appreciated. This is soooo Frustrating.