Nighthawk

[bok7990]

I am Korean. I bought it 20 days ago in the US. When you turn on the product, only red lights. Nothing. The other color turns on again after a certain interval. I was very disappointed with US products. Samsung Galaxy Note 7 has all been exchanged. I later found out there was a problem with this product. I want to be replaced. Please give me a quick answer. Thank you.

[JamesGL · Accepted solution]

Hi bok7990,

Try this article.

https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP

From what store did you purchase the product? Replacement must be made in the country where the device was purchased.

[JamesGL · Accepted solution]

Hi bok7990,

Try this article.

https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP

From what store did you purchase the product? Replacement must be made in the country where the device was purchased.

[JamesGL]

Hi bok7990,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.